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Standards
Quality is the standard
Membership is selective. Every applicant is vetted before acceptance, and the value of the network depends entirely on who is allowed into it.
The standards
These apply to every Trusted Team across the network.
- Hyper-local businesses serving specific communities and neighborhoods
- Home service professionals are the primary membership focus
- Valid ROC license required where applicable by state law
- Minimum 4.5-star online reputation with a proven history of customer satisfaction
- MLM businesses are not accepted
- Traditional B2B companies are not accepted as standard members
- Strategic Partners are accepted by invitation only
- One approved professional per trade within each Trusted Team — trade positions are assigned at the Trusted Team level
- Members are selected based on reputation, professionalism, licensing (where applicable), community involvement, and client experience
- Relationship-first culture focused on collaboration over competition
What we review
- Business reputation in the community
- Online reviews and overall rating
- ROC licensing where applicable by state law
- Customer experience and complaint history
- Professionalism and communication
- Community involvement
- Fit with existing members and open categories
- Comfort operating inside a faith-based organization
What we expect after acceptance
Members represent TPC in every home they enter. Show up when you say you will, communicate clearly, handle problems honestly, refer only work you would stand behind, and support the other owners in your community.
Home-service companies
Residential home-service businesses are the primary membership focus. Other qualified residential service companies are considered case by case.
Strategic partners
Traditional B2B companies are not accepted as standard members. Selected B2B resource providers may be invited to support the network as strategic partners. Learn more.
Not accepted
MLM businesses are not permitted in Trusted Pro Connect under any membership type.
Questions owners actually ask
Who qualifies for TPC membership?
Reputable residential home-service companies with valid licensing where applicable, a strong online reputation, a proven history of customer satisfaction, professional communication, and alignment with TPC’s culture and values.
Does available trade mean I will be accepted?
No. Trade availability does not guarantee acceptance. All applicants complete TPC’s qualification and approval process.
Are multi-level marketing businesses accepted?
No. TPC is built for reputable residential home-service companies. MLM businesses are not accepted.
What happens if a member stops meeting the standard?
Membership is reviewed on an ongoing basis. The standard is what makes a member comfortable putting their own name behind another member’s work, so it is maintained rather than granted once.
Is your trade available in a Trusted Team?
Join a selective community of reputable home-service professionals committed to relationships, growth, faith, leadership, quality, and lasting community impact.
One approved home-service professional per trade within each Trusted Team.